Privacy Policy – Offshore Containers Shop Trading LLC
At Offshore Containers Shop Trading LLC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and the steps we take to safeguard it in accordance with applicable South African data protection principles and international best practices.
1. Information We Collect
We collect two types of information to provide and improve our services:
a. Personal Information (Voluntarily Provided)
This includes information you provide directly to us when you:
• Submit an online enquiry or contact us by phone or email
• Request a quotation or place an order
• Apply for a job or service
• Use our website contact or request forms
This information may include:
• Your name and surname
• Physical or delivery address
• Email address and phone number
• Company information (if applicable)
• Payment details (processed securely via accredited third-party providers)
• Any additional information you choose to provide
We do not collect sensitive personal data unless you explicitly provide it.
b. Non-Personal / Technical Information
This data is collected automatically when you use our website and includes:
• IP address and device information
• Browser type and version
• Cookies and usage data (used for performance, analytics, and security)
Cookies do not identify you personally. They help us improve website performance and user experience.
2. How We Use Your Information
We use the information we collect to:
• Process and fulfil your orders
• Respond to enquiries and provide customer support
• Prepare quotations and service confirmations
• Improve our website and service offerings
• Ensure security and prevent misuse of our systems
• Send product updates or promotions (only if you opt-in)
You may request corrections or deletion of your information at any time.
3. Information Sharing
We do not sell, rent, or trade your personal information.
We only share your data in the following situations:
• With your direct consent
• When required by law or legal authorities
• With trusted service partners (e.g., logistics companies, payment processors) strictly for order fulfilment and service delivery
• With IT or security providers who support our website operations under confidentiality agreements
All third-party service providers are required to protect your information.
4. Data Security
We take data protection seriously and use appropriate technical and organisational measures to safeguard your information, including:
• Secure servers and encrypted communication where applicable
• Restricted access to personal data
• Regular system monitoring
• Secure third-party payment gateways
We do not store full credit or debit card details.
5. Your Rights
You have the right to:
• Request access to your personal information
• Ask for corrections or updates to inaccurate data
• Request deletion of your information where legally applicable
• Opt out of marketing communications
• Raise concerns or complaints about how your data is handled
To exercise your rights, simply contact us using the details below.
6. Cookies
Our website uses cookies to:
• Improve user experience
• Analyze website traffic and performance
• Provide security and prevent fraudulent activities
You may disable cookies in your browser settings, but some features may not function correctly.
7. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your information is used, please contact us:
📞 Phone: +27 (76) 011-1804
📍 Address: 1st Floor, Port Elizabeth, Harbour View Building, Oakworth Rd, South End, Gqeberha 6001
📧 Email: support@offshorecontainersshop.com (you may provide the final email if different)
